Terms of service

Terms of Service
Effective Date: [Insert Date]
Welcome to The Ratchet Collection! Please read these Terms of Service carefully before using our website. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

1. General Conditions
By accessing or using our site, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services
All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Certain products may be available exclusively online and in limited quantities.
We make every effort to display accurate images and descriptions of our products, but cannot guarantee that your device’s display of colors will be completely accurate.

3. Pricing & Billing
All prices are listed in USD and are subject to change without notice. We reserve the right to correct any errors in pricing or descriptions and to cancel or refuse any order due to such errors.
We accept the following forms of payment:

Debit/Credit Cards
Apple Pay
CashApp (Manual Payments)
Zelle
PayPal
Klarna / Afterpay (If enabled)
Cash (Local Pickup or Events Only)
Fraudulent chargebacks will not be tolerated and are reported. Please ensure your billing and shipping address match and your identity can be verified.
4. Returns & Refunds
Due to the nature of our products (hair extensions, wigs, beauty items, etc.), ALL SALES ARE FINAL.

Please report any issues within 12 hours of receiving your order. Visit our [Return Policy] page for full details.

5. Lost or Stolen Packages
Once your package has been marked as delivered by the carrier, we are no longer responsible for it. If your package is lost or stolen, you must file a claim directly with the shipping carrier. We do not file claims on behalf of customers.
6. Intellectual Property
All content on this website — including images, designs, logos, text, and branding — is owned by The Ratchet Collection and protected by copyright laws. No content may be copied, reproduced, or distributed without written permission.
7. User Conduct
You agree not to:
Violate any laws in your jurisdiction
Submit false or misleading information
Interfere with or attempt to disrupt the website’s functionality
8. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. Any changes will take effect immediately upon being posted to this page. Your continued use of our site following updates means you accept the new terms.